
Posted 18 days ago
Afterhours Dispatcher
AI Summary
Afterhours Dispatcher at HMD Trucking Inc. handles truckload shipment processes, manages drivers, monitors freight delivery and route updates, communicates with drivers, customers, and brokers, and provides customer service.
About this role
Company Overview:
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 600+ power units and 1200+ trailers. The company’s aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Job Description, duties and responsibilities:
HMD Trucking Inc is looking for a highly-motivated afterhours dispatcher who wants to contribute to a successful team that embraces innovation and be part of an industry leading organization that is setting new standards consistently.
Your key responsibility is to execute the daily processes and activities involved in all aspects of a truckload shipment. This multifaceted position has you accountable for managing a group of drivers and executing dispatch functions, along with ensuring customer service commitments are being met.
Must be able to communicate adequately in English. Must be able to perform assigned duties with minimal supervision after training period, be able to prioritize and handle multiple tasks.
Duties and responsibilities:
- Maintain contact with drivers throughout the day.
- Monitor freight delivery status to ensure all route updates occur in a timely manner.
- Collaborate with the dispatch team to modify daily routes to accommodate the needs of customers.
- Cultivate strong relationships with drivers and customers.
- Communicate with freight brokers providing exceptional customer service.
- Provide assistance and information to all customers about their cargo, location and arrival to destination, in regards pickups, transit, and deliveries of various cargo.
- Work towards achieving the company’s long-term growth goals and help improve processes.
- Other duties as assigned.
Knowledge and skills required:
- Multitasking, proactiveness, attention to details
- Good geographical knowledge of the US
- Excellent written and verbal communication & interpersonal skills,
- Degree in Engineer / Administration / Finance is a big plus
- Solid data entry skills with regard to speed and accuracy.
- Intermediate MS Excel skills.
- A self-starter with the ability to work in a fast-paced office setting.
- Organization, accuracy, and attention to detail.
What we offer:
- In depth training with industry professionals
- Paid Time Off (PTO)
- Fun and energetic work environment
- US Based Company
- Full private health insurance sponsored by the employer
- Comfortable office in Cevahir Mall - Skopje
- Discounts in the Cevahir Mall building, including the gym & spa center
Working Hours: FRIDAY TO TUESDAY 3:00pm –11:00pm US CENTRAL TIME
(9:00 PM – 5:00 AM Local Time -CET)
*Workdays may be subject to change;
Job Type: Full-time
Experience:
- Operations, Logistics, Trucking: 1 year (Preferred)
Language:
- English (Required / MUST)
Work Location: On site.
-RESUMES IN ENGLISH ONLY!
Skills
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