Agency Services Rep I

Agency Services Rep I

Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.

Kelly Services®has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a contract opportunity to work as an Agency Services Rep I position in aFortune 500®corporation located inCincinnati, Ohio!

By working with Kelly in this role, you would be eligible for:
- A competitive hourly pay rate with weekly checks
- Online continuing education via the Kelly Learning Center
- Several employee discounts
- And more!

Pay Rate: $17.00 per hour

Schedule: Must be available to work 40-hour work week between 8a – 9p Monday through Friday (some weekends)

Pay Rate: $17.00 per hour

SUMMARY:

·Responsible for providing advanced customer service support to brokers selling products via telephone or written communication.

MAJOR JOB DUTIES AND RESPONSIBILITIES:

·Assists agents and brokers via telephone or written communication.

·Responds to inquiries involving commissions, legislation, product information and policies and procedures for Individual, Small Group, Dental and Life.

·Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day.

·Coordinates mailings and fulfillment requests.

·Assists in broker road shows.

·Provides reports to brokers.

·Works on special projects.

·Performs other duties as assigned.

EDUCATION/EXPERIENCE:

·High school diploma and one year of related customer service experience or an equivalent combination of education and experience required.

·Previous health insurance industry experience preferred.

SKILLS:

·Advanced oral, written and interpersonal communication skills required.

·Advanced organizational, problem-solving and PC skills required.

·Advanced benefits, claims processing or membership knowledge preferred.

Additional Information

$17.00 per Hour