Posted 114 months ago
Application Dynamics
TampaOn-siteFull-time
AI Summary
Leads end-to-end resolution of critical incidents in a consulting environment, owns stakeholder communication and drives rapid service restoration.
About this role
Application Dynamics
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description:-
- At least 9 years of experience in technology consulting, enterprise architecture
- Should have knowledge on various Application dynamics product.
- At least 7 Years of experience working with Dynatrace, Nagios, Splunk tools.
- Should be excellent communication skills, Presentation skills, Stakeholder management skills.
- He/she should require to own end to end Major/critical Incidents and drive it’s resolution over call/bridge along with SME, Vendors and customer to quickly restore the service.
- Should be able to participate in incidents management meeting, handle the crisp customer communication over email/call, should be able to update status to customer leadership team.
- Financial Domain Knowledge
- Exceptional communications capabilities, giving presentations, and speaking publicly. Must be approachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving technology focused environment. Possess strong analytical and troubleshooting skills.
- Experience with project management
- Experience and desire to work in a management consulting environment that requires regular travel
- Ability to Connect and manage client
Qualifications
Basic Qualifications :-
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 11 years of experience with IT Security Management.
Additional Information
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
- This is a Fulltime job for you
- Only US Citizen, Green Card Holder, TN Visa, H4-EAD, GC-EAD & L2-EAD can apply.
- No OPT-EAD Consultants please.
- Please mention your Visa Status in your email or resume.
Skills
Application DynamicsDynatraceEnterprise ArchitectureFinancial DomainIT Security ManagementNagiosProject ManagementSplunk
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