Posted 113 months ago
Application Dynamics - Dynatrace
AI Summary
Lead and resolve critical application and infrastructure incidents as an IT consultant in the financial domain, coordinating with stakeholders, vendors, and customers to restore service and manage communications.
About this role
Application Dynamics - Dynatrace
SonSoft Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Software Consultancy, and Information Technology Enabled Services.
- At least 9 years of experience in technology consulting, enterprise architecture
- Should have knowledge on various Application dynamics product.
- At Least 7 Years of experience working with Dynatrace, Nagios, Splunk tools.
- Should be excellent communication skills, Presentation skills, Stakeholder management skills.
- He/she should require to own end to end Major/critical Incidents and drive it’s resolution over call/bridge along with SME, Vendors and customer to quickly restore the service.
- Should be able to participate in incidents management meeting, handle the crisp customer communication over email/call, should be able to update status to customer leadership team.
- Financial Domain Knowledge
- Exceptional communications capabilities, giving presentations, and speaking publicly. Must be approachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving technology focused environment. Possess strong analytical and troubleshooting skills.
- Experience with project management
- Experience and desire to work in a management consulting environment that requires regular travel
- Ability to Connect and manage client.
Qualifications
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 11 years of experience in IT Security Management Skills.
Additional Information
Connectwith me athttps://www.linkedin.com/in/mir-hasham-ali/ (For Direct Clients Requirements)
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
- This is aFull-Time & Permanent job opportunityfor you.
- OnlyUS Citizen,Green Card Holder,GC-EAD,H4-EAD & L2-EADcan apply.
- NoOPT-EAD, H1B & TN candidates, please.
- Please mention yourVisa Statusin youremailorresume.
**All your information will be kept confidential according to EEO guidelines.
Skills
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