Posted 21 days ago
Applications Engineer 2
AI Summary
Supports customers applying Onto Innovation AOI 2D and 3D inspection products by traveling to sites, troubleshooting process integration issues, evaluating product performance, training users, and collaborating with sales and engineering teams to maximize business opportunities.
About this role
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.
Job Summary & Responsibilities
The purpose of this position is to support customers on the application of Onto Innovation AOI 2D & 3D products. This requires traveling to customer sites to troubleshoot process integration related issues, as well as the evaluation product performance and implementation of new features.
The position also supports the customers by training them on system operation and how to get the most benefit from IBU (Inspection Business Unit) products. The Applications Engineer will also support the account team by providing technical direction and conduct aggressively activities to maximize business opportunities for product sales and services.
Responsibilities
1. Deliver technical presentation and perform system demonstration/sample inspection/measurement for customers.
2. Provide both on-site and remote applications support to customers.
3. Assist customers in solving problems related to the application of inspection tools to their manufacturing processes.
4. Supports the Applications Lab with input to customer Test Plans and provides execution support when required.
5. Interface with external customers and internal departments to best determine equipment specifications.
6. Work together with FSE to carry out the final acceptance for new tool installation as well as customer training
7. Report on results of experiments, tests and studies, provide preliminary interpretation.
8. Aid in design and development of new equipment or redesign of existing systems to meet customer requirements.
9. Apply good problem-solving skills to solve customer issues and applications.
10. Establish good relationship with customer and develop commercial awareness in order to feedback the business opportunity to Rudolph salesman.
11. Collect & feedback marketing information to reinforce Rudolph’s competitive position.
12. Overseas travel for cross regions support will be required.
Qualifications
1. Master degree preferred, will consider experience versus degree
2. More than 8 years hands on experience with AOI products.
3. Good written and verbal communication skills essential
4. Ability to work with limited direction and take initiative to solve problems
5. Can function in a fast-paced environment
6. Fluency in English (TOEIC:700)
Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.
Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.
Skills
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