Posted 2 months ago
AR Caller
Royapettah, Tamil Nadu, IndiaRemote
AI Summary
An AR Caller follows up on unpaid or denied medical insurance claims with US insurers to secure timely reimbursement, resolving denials and reducing accounts receivable aging.
About this role
Summary
An AR Caller is responsible for following up on unpaid or denied medical insurance claims with US insurance companies to ensure timely reimbursement for healthcare providers. The role involves analyzing claim status, resolving denials, identifying payment issues, and reducing accounts receivable aging.
What you'll do
-
Call US insurance companies to obtain claim status and payment information.
-
Follow up on outstanding accounts receivable and pending claims.
-
Investigate denied, rejected, or underpaid claims.
-
Review Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA).
-
Document call outcomes and actions taken in billing systems.
-
Resubmit corrected claims when required.
-
Escalate unresolved issues to supervisors or clients.
-
Work on aging reports to reduce outstanding balances.
-
Meet productivity, quality, and collection targets.
-
Ensure compliance with HIPAA and client guidelines.
What you have
-
Any Graduate (preferred)
- Good Communication
Key Performance Indicators
- Number of claims worked per day.
- Calls completed per day.
- Collection amount recovered.
- Reduction in AR aging.
- Denial resolution rate.
- Quality and compliance scores.
Experience
- 3+ Years of Experience
- Calling of Workers Comp claims and Refunds
- Experience in NextGen is preferred
Skills
Accounts ReceivableBilling SystemsClaim Denial ResolutionEOBERAHIPAAInsurance Payer Follow-upNextGen
Explore related jobs
More jobs at Acurus Solutions Private Limited
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.