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P
Pattern

Posted 11 days ago

Open

Area Manager ( Back half Days )

BethlehemOn-site

AI Summary

Oversees shift operations and a team of 250 workers in a warehouse distribution environment, managing production goals, shift planning, and cross-department communication.

About this role

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/

This is a full time role and will work on-site at our warehouse in Bethlehem, PA. The schedule is Thursday-Saturday 6am-6:30pm.

Responsibilities

  • Be flexible to running the site during certain days and potentially months during launch year (2026) as we expand / grow into the building.
  • Comfortable working in and leading a team in a live construction environment
  • Oversee shift management and their teams of 250 workers total; oversee management staff of 4-5
  • Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift
  • Pre-shift meeting with management team to plan for shift
  • Responsible for ensuring that shift meets production goals and direct/indirect labor targets
  • Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal
  • Provide guidance and support to supervisors with respect to personnel, quality, and safety
  • Resolve employee relations matters and conflicts working with HR to develop sustainable solutions
  • Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated
  • Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal
  • Promote a positive work environment through excellent verbal communication, listening, and promoting company standards
  • Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality
  • Help contributors understand and connect to our vision, mission, strategy and business priorities
  • Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
  • Overtime during peak periods

    • Qualifications

  • 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
  • Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment
  • Able to maintain confidentiality
  • Familiar with Warehouse Management Software to track and solve problems with orders
  • Must be able to display effective communication to associate, management and executive staff members
  • Prior experience creating and executing a shift plan
  • Understanding of basic math and excel formulas
  • Understands how important process control is to the business
  • Flexible- Embraces Change
  • Problem Solver
  • Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
  • Previous experience/knowledge of Workday preferred
  • Ability to maintain confidentiality
  • Ability to follow procedure, practice sound judgment and practice a fair and consistent management style
  • Comfortable working and communicating with a diverse employee demographic
  • Excellent multi-tasking skills with the ability to prioritize

    • Physical Demands

  • Ability to walk or stand for 8-10 hours
  • Ability to lift up to 50 lbs by hand
  • Pallet jack experience (electric or non-electric)
  • Pull, push, bend, kneel, crouch
  • OT required during peak season (25-30% of the time)

    • Benefits

  • Medical PPO and HSA with employer match plan options
  • Dental, Vision, STD, Supplemental Insurance plans
  • Company Paid LTD and Life Insurance
  • 401K match - Match 100% up to 3% and 50% from 3.1% - 5%
  • 4 weeks of PTO, accrued semi monthly
  • 8 company paid holidays
  • Paid bereavement
  • Stocked marketplace with late-night meal options
  • Product Giveaways

    • Skills

    Distribution Center OperationsExcelGmailGoogle SuiteOperations ManagementPallet JackProduction Goal TrackingShift PlanningWarehouse Management SoftwareWorkday

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