Assistant Store Manager (Mesa)

Job Responsibilities:

Responsible for providing a consistent management presence for the store. Their primary focus is sustaining a high level of performance in all aspects of established store operation. Particular attention is paid to creating and maintaining a close, open, and supportive relationship between managementandthestore’sstaff, andalwaysaddressingthecustomer’sbestinterests.Thisposition is designed as a supplement to the Store Manager, echoing their responsibilities and duties, as well asextendingtheoverallmanagementpresenceinthestore.Alljobdutiesareperformedwithateam mindset while working within company policy and procedures.

Areas of Focus:

At the Bookmans Mesa location there are two (2) Assistant Managers. Their roles are specified by two (2) distinct "areas of focus": 1) Human Resources, 2) Merchandise. Each Assistant Manager will be responsible for an "area of focus" for twelve (12) months, then exchange thier "area of focus" with their colleague for the subsequent twelve (12) months (or as determined by the President).

Thispositionisexempt,andreportstotheStoreManager.

Job Requirements:

Musthaveexcellentspeaking,listening,andinterpersonalskillswiththeabilitytoleadtheteamby providing training, coaching, and feedback to staff. The successful candidate will have strong proactive problem-solving skills and be able to mediate disagreements, de-escalate situations and always provide excellent customer service. Must be a discreet, approachable, and dependable individualwhohasexcellentcustomerserviceskillsandcanhandledifficult customerinteractions.

This is a full-time position (must have Open Availability to work various days/shifts, as business needs dictate.)

YoumayapplyforthispositionbyforwardingyourresumealongwithacoverlettertoJackie Murphy, Director of Human Resources, at [email protected].

Resumes for this position will be accepted until Tuesday, October 20, 2026.

About Bookmans Entertainment Exchange

Bookmans Entertainment Exchange has been serving Arizona communities for nearly 50 years. Originally a used bookstore, Bookmans has expanded to include various forms of media such as books, video games, music and movies as well as musical instruments, housewares, and collectibles. We buy, sell, and trade with our customers to acquire the majority of our inventory, proudly following a sustainable business model that keeps items out of landfills and gives them new life. Additionally, Bookmans speaks out against censorship and promotes freedom of expression at every turn.