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Veeva

Posted 6 months ago

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Associate Lead - OpenData Clinical (Remote)

LisbonRemoteFull-time

AI Summary

Associate Lead leads a remote team of 30-50 freelancers performing rule-based web research to identify investigators and sites, driving process improvements, quality, and KPI ownership.

About this role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

OpenData Clinical is global reference data on sites and investigators.
As our Associate Lead, you will lead a remote team of 30-50 freelancers who do rule-based web research and identify investigators and sites related to OpenData while following compliance and quality standards.
You will support in improving business processes and drive process improvements as well as technology improvements. You are fully responsible for your team's performance (efficiency and quality). Your primary focus is to improve process efficiency and reduce defects.
To thrive in your role, you are highly motivated to lead and have a “can do” attitude. You are results-oriented, analytical, methodical, and socially skilled. You communicate effectively with managers, analysts, and researchers.
The ideal candidate for this role has a strong interest in people management, a process-oriented mindset, and an excellent work ethic. Whether you choose to work at home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.

What You'll Do

  • Lead a team with a headcount of 30-50
  • Implement impactful quality and efficiency projects
  • Build a dynamic, proactive, and high-performing team
  • Own your team’s KPIs and its performance
  • Escalate all risks and incidents early and unambiguously

    • Requirements

  • 1+ years of working experience
  • Proven knowledge of business process design, management, and optimization
  • Skilled with spreadsheets
  • Comfortable working remotely in an international environment

    • Nice to Have

  • Experience in the Life Sciences industry, particularly clinical trials terminology
  • People management experience

    • Perks & Benefits

  • Opportunity to work in a diverse and international workspace
  • Life insurance
  • Charity bonus
  • Fitness reimbursement

    • Skills

    Data CollectionData QualityIntermediate Data AnalysisInternational CollaborationKPI ManagementProcess DesignProcess OptimizationProject ManagementQuality AssuranceRemote CollaborationRisk EscalationSpreadsheetsTeam LeadershipWorkflow Optimization

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