Bank Liaison Officer

We are looking for a highly organised and detail-oriented Bank Liaison Officer to join our team. In this role, you will coordinate the flow of critical project and banking documentation, ensuring that construction projects progress efficiently from approval through to registration and income processing.

What you'll do

• Coordinate and process all project documentation.

• Monitor outstanding documentation and proactively follow up with internal departments to ensure timely submission and completion.

• Manage banking and payment administration effectively.

• Support the processing of contractor payments, retention releases, property registrations, and income tracking.

• Build and maintain strong relationships with internal teams and external stakeholders.

• Prepare daily, weekly, and monthly operational reports, highlighting outstanding matters, potential risks, and critical issues.

• Coordinate complaints and compliance matters, ensuring investigations are managed through to successful resolution.

• Monitor project risks and operational exceptions.

• Support the Bank Liaison Manager and act as deputy when required to ensure continuity of operations.

• Facilitate effective communication and workflow across multiple departments to support successful project delivery.

What we're looking for

• Matric - Essential

• Qualification in Business Administration or a related field would be considered advantageous.

• Previous experience in an administrative, banking liaison, wealth management administration, bond originator or similar role is essential.

You're Essential Skills & Experience

• Strong understanding of document control and administrative processes.

• Excellent organisational and time management skills with the ability to manage multiple priorities.

• Exceptional attention to detail and a high level of accuracy.

• Strong communication and relationship-building skills with the ability to engage confidently with both internal and external stakeholders.

• Ability to identify issues proactively and drive them through to resolution.