Posted 9 days ago
BDC Sales Agent
AI Summary
A BDC Sales Agent responds to inbound and outbound leads, handles calls and emails, schedules showroom appointments, and serves as the first point of contact bridging online interest to in-store visits.
About this role
Join the Hunter Auto Group Team as Our Next BDC Sales Agent!
Are you energetic, customer-focused, and driven by connecting with people? Hunter Auto Group is seeking a full-time, on-site BDC (Business Development Center) Sales Agent to join our growing dealership team. If you have experience in customer service, retail, hospitality, call centers, or sales—and thrive in a fast-paced, people-first environment—we want to meet you. Automotive experience is a plus, but not required. We’re happy to train the right candidate who brings strong communication skills, motivation, and a positive attitude.
As our BDC Sales Agent, you’ll play a vital role in creating first impressions, generating opportunities, and supporting our showroom team. You’ll be the bridge between online inquiries and in-store visits, delivering an exceptional experience from the very first interaction.
Key Responsibilities
• Respond promptly to inbound and outbound internet leads, phone calls, texts, and emails
• Engage customers in a professional, friendly manner to understand their needs and goals
• Provide clear, accurate information about vehicle availability, features, and next steps
• Schedule, confirm, and coordinate sales appointments with the showroom team
• Maintain consistent follow-up to build trust and long-term customer relationships
• Stay informed on dealership inventory, incentives, and automotive market trends
• Deliver outstanding customer service across all communication channels
What We’re Looking For
• Customer service or sales experience (retail, hospitality, call center, or similar backgrounds encouraged to apply)
• Strong communication and active listening skills
• Confident, polished, and friendly phone presence
• Ability to multitask in a fast-paced, customer-focused environment
• Organized, dependable, and team-oriented mindset
• Basic computer skills and ability to quickly learn CRM systems
• Internet sales, automotive BDC, or dealership experience preferred but not required
• High school diploma or equivalent
What We Offer
• Health insurance
• Dental and Vision insurance
• Paid time off and holidays
• 401(k) with company match
• Wellness Program
• Employee discounts on vehicles, service, parts, and accessories
• Professional growth and advancement opportunities
• Positive and supportive team environment
• Referral bonus program
• Employee appreciation events
• Closed Sundays
• Strong community involvement and a people-first culture
Driven by Core Values. Powered by People.
At Hunter Automotive Group, our mission is to improve the quality of life for our employees, customers, and community. As a family-owned and operated business serving western North Carolina for over 85 years, we believe our people are what set us apart.
We’re looking for someone who embodies our core values:
• Honesty
• Continuous Improvement
• Strong Work Ethic
• Positive Attitude
