Posted 8 days ago
Experienced Loaner & Rental Coordinator
AI Summary
Manages the dealership’s loaner vehicle program, including customer interactions, scheduling and tracking of fleet vehicles, and related administrative support.
About this role
Loaner Fleet Coordinator
Join the Hunter Subaru Team
Hunter Subaru is looking for a detail-oriented and customer-focused Loaner Fleet Coordinator to manage our dealership's loaner vehicle program. This position is ideal for someone who enjoys working with customers, staying organized, and ensuring daily operations run smoothly in a fast-paced dealership environment.
As our Loaner Fleet Coordinator, you'll serve as the primary point of contact for customers using loaner vehicles while overseeing the scheduling, tracking, and maintenance of our fleet. Your attention to detail and commitment to exceptional service will help create a positive experience for every customer.
What You'll Do
Customer Assistance
- Welcome customers and explain the loaner vehicle process clearly and professionally.
- Provide outstanding customer service throughout the loaner vehicle experience.
- Answer questions and assist customers with loaner vehicle needs.
Fleet Management
- Coordinate the scheduling and assignment of loaner vehicles.
- Track vehicle availability and maintain accurate fleet records.
- Monitor mileage, usage, and maintenance schedules to keep the fleet operating efficiently.
- Ensure loaner vehicles are clean, fueled, and ready for customer use.
Administrative Support
- Maintain accurate documentation for loaner vehicle usage.
- Assist with administrative tasks related to fleet operations.
- Communicate effectively with service advisors, technicians, and customers to ensure a seamless process.
Qualifications
Preferred Skills
- Previous experience in an administrative, customer service, automotive, or dealership environment is preferred.
- Experience with dealership software is a plus (training will be provided).
Requirements
- Excellent customer service and communication skills.
- Strong organizational and time-management abilities.
- Proficiency with Microsoft Office.
- Ability to prioritize multiple tasks and work independently in a fast-paced environment.
- Attention to detail and a professional attitude.
Why You'll Love Working at Hunter Subaru
- Join a respected dealership known for delivering exceptional customer service.
- Work alongside a supportive, collaborative team.
- Build your career in a stable and growing organization that values employee development.
Benefits & Perks
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Holidays
- Closed Sundays for Better Work-Life Balance
- Employee Discounts on Vehicles, Parts, and Service
- Career Growth and Advancement Opportunities
About Hunter Automotive Group
At Hunter Automotive Group, we're committed to improving the lives of our employees, customers, and the communities we serve. We believe our success is built on strong values and outstanding people.
Our Core Values
- Honesty
- Continuous Improvement
- Strong Work Ethic
- Positive Attitude
If you're organized, dependable, and passionate about delivering excellent customer service, we'd love to have you join our team. Apply today and become part of the Hunter Subaru family!
