Bilingual Patient Coordinator

Key Responsibilities

• Paid Time Off and 9 Paid Holidays
• Company-Paid Volunteer Day
• 401k with a company match
• Uniforms/Scrubs Provided
• Quarterly Bonus Opportunities
• Employee Referral Program Bonuses
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short-Term and Long-Term Disability Insurance
• Health Reimbursement and Flexible Spending Accounts
• Career Growth Opportunities

Skills, Knowledge & Expertise

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Benefits

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products. Experience with dental software preferred
• Current CPR certification or ability to obtain within 30 days