Bilingual Sales Agent
JamaicaRemoteFull-time
AI Summary
Bilingual sales agent who handles inbound calls to sell digital home services such as wireless, cable, satellite, and home phone plans, converting prospects into customers using a consultative sales approach.
About this role
Overview
NOW HIRING BILINGUAL SALES AGENTS!
If you speak Spanish and English we want you.
Visit us at our Portmore location Monday to Friday from 8:30AM - 3:00PM to start your career with us.
Responsibilities
- Receive calls from prospective customers about digital home services (wireless, cable, satellite, home phone, etc.), and taking them through the sales process with the aim of converting each prospect into actual customers.
- Follow a consultative sales process by asking questions and listening to the responses in order to gather information about what the caller is interested in, and being able to match those responses to a particular product offering.
- Accurately create customer accounts using various customized software platforms
- Assist customers in a professional and expedient manner
- Consistently perform on a variety of dimensions including, exceeding sales goals and meeting quality assurance requirements.
Qualifications
Required Skills:
- Competitive spirit and the drive to be at the top
- Persuasive and Sales-oriented
- Team player who is assertive, goal-oriented, positive, and self-motivated
- Desire to work in a dynamic, fun, and fast-paced environment
- Strong ability to multi-task, including conversing while navigating our systems simultaneously
- Proficiency in using computer applications
- High level of integrity
- Excellent Communication Skills /Conversational
- Previous success in selling Wireless, Satellite, and Cable Service over the phone (preferred but not required).
Qualifications:
- Minimum 3 CXC passes or equivalent qualification is preferred, Or a combination of experience and related skills and the ability to pass internal assessments.
- Bilingual Speaker (Fluent Spanish and English)
- 6 Months Sales Experience is preferred
- Sales Experience in a Call Center is an asset
- Must pass a criminal background check and drug test.
Skills
Cable ServicesCall Center SoftwareComputer ApplicationsCRMCustomer Account CreationHome Phone ServicesQuality AssuranceSalesSatellite ServicesWireless Services
Explore related jobs
More jobs at ibex
- Sales RepresentativeGreater Portmore, St. Catherine
- Client Support SpecialistGreater Portmore, St. Catherine
- Customer Experience ProfessionalGreater Portmore, St. Catherine
- Technical Support AgentGreater Portmore, St. Catherine
- Gaming Support AgentGreater Portmore, St. Catherine
- Guest Support SpecialistGreater Portmore, St. Catherine
Similar Cable Services jobs
Jobs in Jamaica
Reservations Specialist- Car Rental (Soft Sales)Itel · Montego Bay, Saint James
Walkin MBJItel · Montego Bay, Saint James
Medical RepresentativeCariMed · St Andrew, Musgrave Road- Health Home Care Manager (Bronx & Manhattan, NY / Field-based)Freedomcare · Jamaica, New York
- NDSP - Per Diem - Queens Cluster #18 (173rd St., 156th St.)Nyfoundling · Jamaica, NY
- SLPNSus · Jamaica, NY
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.