Jobless Developer
ibex logo

Posted 7 days ago

Open

Bilingual Sales Agent

JamaicaRemoteFull-time

AI Summary

Bilingual sales agent who handles inbound calls to sell digital home services such as wireless, cable, satellite, and home phone plans, converting prospects into customers using a consultative sales approach.

About this role

Overview

NOW HIRING BILINGUAL SALES AGENTS!

If you speak Spanish and English we want you.

Visit us at our Portmore location Monday to Friday from 8:30AM - 3:00PM to start your career with us.

Responsibilities

  • Receive calls from prospective customers about digital home services (wireless, cable, satellite, home phone, etc.), and taking them through the sales process with the aim of converting each prospect into actual customers.
  • Follow a consultative sales process by asking questions and listening to the responses in order to gather information about what the caller is interested in, and being able to match those responses to a particular product offering.
  • Accurately create customer accounts using various customized software platforms
  • Assist customers in a professional and expedient manner
  • Consistently perform on a variety of dimensions including, exceeding sales goals and meeting quality assurance requirements.

Qualifications

Required Skills:

  • Competitive spirit and the drive to be at the top
  • Persuasive and Sales-oriented
  • Team player who is assertive, goal-oriented, positive, and self-motivated
  • Desire to work in a dynamic, fun, and fast-paced environment
  • Strong ability to multi-task, including conversing while navigating our systems simultaneously
  • Proficiency in using computer applications
  • High level of integrity
  • Excellent Communication Skills /Conversational
  • Previous success in selling Wireless, Satellite, and Cable Service over the phone (preferred but not required).

Qualifications:

  • Minimum 3 CXC passes or equivalent qualification is preferred, Or a combination of experience and related skills and the ability to pass internal assessments.
  • Bilingual Speaker (Fluent Spanish and English)
  • 6 Months Sales Experience is preferred
  • Sales Experience in a Call Center is an asset
  • Must pass a criminal background check and drug test.

Skills

Cable ServicesCall Center SoftwareComputer ApplicationsCRMCustomer Account CreationHome Phone ServicesQuality AssuranceSalesSatellite ServicesWireless Services

Explore related jobs

Browse these categories

Market data for this role

All reports →