Billing Specialist

Graham Truck Centers is one of the region’s premier commercial truck service operations, proudly serving Texas and Oklahoma since 1965. We are seeking an organized, tech-savvy, and high-energy Billing Specialist to join our team at our Sherman, Texas, location.
As a commercial tire operation, we perform critical services in-shop and roadside around the clock. The administrative hub of a fast-paced service business like ours can be chaotic—meaning you will navigate a high-volume, dynamic workload where priorities shift rapidly. If you are a natural multi-tasker with a laser focus on accuracy and a knack for software platforms, you will thrive here. We focus heavily on helping our team members grow both personally and professionally because we know that happy employees lead to happier customers!

➡️ What You’ll Do (Key Responsibilities)

• High-Volume Data Entry: Transition technician initiated repair orders into our internal business system quickly and with a high rate of accuracy.
• Multi-Platform Billing: Learn, adapt to, and navigate multiple web-based national account tire billing platforms alongside our internal system.
• Proactive Communication: Reach out to commercial clients and store personnel daily via phone and email to resolve billing questions, confirm information, and ensure smooth processing.
• Maintain Process Organization: Keep digital records, workflows, and physical office work spaces meticulous and efficient.
• Adapt and Solve Problems: Take the initiative to troubleshoot billing discrepancies, follow through until issues are resolved, and flexibly jump into team tasks wherever needed.

🔎 What We’re Looking For (Qualifications)

• Experience Baseline: At least 1 year of experience working in a professional office environment. Experience in a service business setting or knowledge of the transportation industry is highly preferred.
• Tech-Savvy Skillset: Proficiency in Microsoft Office and the ability to learn and operate multiple web-based billing platforms simultaneously.
• Laser Focus & Detail-Oriented: An eagle eye for detail, structural process organization, and a willingness to follow complex billing instructions carefully.
• Communication & Etiquette: Exceptional written and oral communication skills coupled with professional, courteous phone etiquette.
• Character & Composure: A cheerful, team-oriented attitude with the maturity, honesty, and ethical judgment required to handle busy operational cycles calmly.
• Work Style: Able and willing to work independently as well as with the team, solve problems, and provide exceptional customer service to those within and outside our organization.
• Hiring Prerequisites: Candidates must successfully pass a comprehensive background check and drug screening.

🗓️ Position Schedule & Compensation

• Status: Full-Time, Monday through Friday
• Hours: 8:00 AM – 5:00 PM
• Compensation: $20/hour

📊 What We Offer

We are proudly family-owned and operated. Our team enjoys a supportive culture, weekends off, and opportunities for long-term career advancement where we prioritize promoting from within.

• Medical / Dental / Vision Insurance
• Supplemental / Life Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Paid Training
  

Ready to build a lasting career with a trusted regional leader? Find out more about us by visiting our website at www.grahamtruckcenters.com or our Facebook page, Graham Truck Centers, and apply today!