Boutique Facilitator, Palm Beach
AI Summary
A Boutique Facilitator at CHANEL provides high-standard customer service and multi-functional support to sales associates and boutique operations, including client greetings, inventory and shipment processes, register opening and closing, and administrative tasks.
About this role
Boutique Facilitator, Palm Beach
AtCHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness ofeach individualincreases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring toCHANEL.
About the role:
We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of serviceandwill be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitatorassiststhe sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.
What Impact You Can Create atCHANEL:
Deliver exceptional customer service based onCHANEL’s service mantra, including welcoming and greeting all clients, including hosting
Bethe ultimate brand ambassador by providing continuous sales and service support
Support the Operations team inmaintainingthe incoming and outgoing shipments processes,assistingwith inventory cycle counts and daily re-ticketing
Assistingand supporting Fashion Advisors withpackaging
Support opening and closing of registers andassistwith handling cash and deposits
Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner
You Are Energized By:
Providing the highest standards of service
Building collaborative partnerships and relationships in a team-focused environment
Fostering a meaningful client experience centered around inclusion and connection
Your curiosity to continuously learn and grow
What You Will Bring to The Team:
Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent communication skills
Foreign language skills are preferred but notrequired
Passion for the House ofCHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world ofCHANEL
Position Logistics:
Minimum 1 year of related experience
Able to lift 15 lbs.
Must have flexible schedule with the ability to work late nights, weekends, and some holidays
Heart of House: Requires in-store presence tofacilitatethe opening and closing of the boutique; the receiving of inventory; shipping ofproductto support sales to ensureoptimalclient service
*Chanel, Inc. reserves the right to edit, change, or makeexceptions on designations where circumstanceswheredeemedappropriate.
Compensation:
Theanticipatedhourly rate range for this position is $26.00 through $29.00. Base salary is onecomponentof the total compensation for this position. Other components [may/will] includeadditionalcompensation, benefits, andperks.
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail)and a Wellbeing fund
Family and care giving benefits (inclusive ofparental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401Kand other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Additional Information:
CHANELis a private company whose values are grounded in creatingthe conditionsfor people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
AtCHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANELCommunity:
CHANELCommunity empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
Employees are encouraged to take time off annually to volunteer throughCHANELCommunity.CHANELalso matches employee donations to select charitable organizations.
Sustainability:
CHANELMission 1.5° is our climate action plan. It is focused on transformingthe businessin line with the ambitions of the Paris Agreement on climate change to limit the averageglobal meantemperature increase to 1.5 degrees Celsius abovepreindustriallevels.
Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
We are committed to extending our legacy of cultural engagement. Global support includes theCHANELCulture Fund, which supports a select group of leading art culture institutions across the globe, and theCHANELNext Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
FondationCHANEL:
Since 2011, FondationCHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, FondationCHANELis committed to improving the safety and autonomy of women and adolescent girls around the world,impactingover a million women and girls in its first 10 years.
For more information, please navigate to the FondationCHANELwebsitehere.
Career and Leadership Development:
We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like ImagineCHANELPeople, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*CHANEL, Inc.benefitsandperksare dependent on eligibility and subject to modification byCHANELat any time.
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