
Posted 1 month ago
Branded Merchandise Specialist
AI Summary
Supports day-to-day coordination of promotional product quotes and orders, from project inception through delivery, including vendor communication, pricing, and internal paperwork.
About this role
Branded Merchandise Specialist | Job Description
About Phase 3 Marketing & Communications:
Founded in 2001, Phase 3 is an integrated marketing services firm, simplifying the way brands connect with their customers. A commitment to ideation to execution means Phase 3 offers everything from creative, digital, marketing and public relations to small- and large-format digital and offset printing. We manage the picture of projects – start-to-finish, arm-in-arm – like no other partner. With locations across the eastern United States, including Atlanta, Charlotte, Dallas, Nashville and Fairfield - New Jersey, our reach and efficiencies enable our team to creatively and effectively solve clients’ biggest marketing challenges, together.
Phase 3 is recognized annually as a top 10 marketing services firm by the Atlanta Business Chronicle and as a top 15 marketing services firm by the Charlotte Business Journal and Nashville Business Journal. The company has been ranked among the flagship Printing Impressions 400 annually since 2011, and additional accolades include Atlanta Business Chronicle’s 2015 Pacesetter Award, placement on the 2017 Inc. 5000 List of the fastest-growing private companies, and recognition as one of Charlotte’s Best Places to Work.
Job Description:
The Branded Merchandise Specialist is responsible for supporting the day-to-day coordination of quotes and orders for promotional products. Entry-level applicants interested in launching their marketing career are encouraged to apply. This is an on-site position at our headquarters near Truist Park (Brave's baseball stadium) in northwest Atlanta, Georgia.
Job Responsibilities:
- Complete project management from inception to delivery
- Researching promotional products
- Customer service and vendor communication
- Writing purchase orders, determining appropriate product markups, and quoting
- Fielding and managing requests for pricing and estimating
- Placing of orders, coordinating proof approvals, and project consultation
- Completing all necessary internal paperwork for orders
Candidate will need strong organizational skills and attention to detail. Working well in a very fast-paced, deadline-oriented environment is key to success in this position. Never a dull moment and always an opportunity to learn and grow. Being consultative and offering creative ideas to clients is a large part of the job.
Job Requirements:
- Minimum 2 or 4 year college degree
- 0 to 2 years of promotional product and/or customer service experience
- Working knowledge of a PC and Microsoft Office software
- Expert attention to detail
- Expert organizational skills
Company-Wide Benefits
- Medical + Dental + Vision
- Company Paid Life Insurance and AD&D
- Health Savings Account
- Employee Assistance Program
- 401k and Roth IRA
- Generous PTO schedule
- $500 Employee Referral Bonus
Phase 3 Marketing and Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills
Explore related jobs
More jobs at Phase 3 Marketing and Communication
Similar Customer Service jobs
Jobs in Atlanta
Senior Consultant (BudgetPro)Euna Solutions · Atlanta, Georgia
Team Lead, Business DevelopmentEuna Solutions · Atlanta, Georgia
SR. IT Business AnalystCoventek Inc · Atlanta, Georgia
Senior Full-Stack .NET Modernization DeveloperCoventek Inc · Atlanta, Georgia
Substation General ForemanYoung Management & Consulting · Atlanta, Georgia
CounterPoise General ForemanYoung Management & Consulting · Atlanta, Georgia
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.