Posted 4 days ago
Customer Service
AI Summary
Customer Service Representative handling customer interactions for Sutherland's enterprise clients, working on-site in New Cairo with rotational shifts.
About this role
Customer Service
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.
Customer Service Representative
Sutherland Global is hiring Customer Service Representatives in New Cairo!
What We Offer:
• Competitive salary starting from 15.6k up to 22K
• KPIs Guaranteed for the first three months
• Fully Paid training
• Transportation Provided pickup and drop off (Door to door for females 24/7)
• Career growth opportunities
• Supportive work environment
• Social and Medical Insurance
• Job is on-site in Fifth Settlement, Cairo
Qualifications
Requirements:
• University graduates/dropouts
• English level: B2 / B2+ / C1
• Good communication & customer service skills is a plus
• Willingness to work on-site & rotational shifts (Night-overnight)
Skills
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.