Business Operations Manager - LOVB Miami

LOVB MIAMI VOLLEYBALL

Business Operations Manager

| August 2026 |

The person who makes a ten-person front office run like a hundred-person one.

About LOVB and LOVB Miami

LOVB Miami Volleyball is League One Volleyball’s professional team in Miami, playing its inaugural LOVB Pro season in 2027. Built from the grassroots up through a network of junior volleyball clubs, LOVB Miami is part of the only professional league in the United States with a fully integrated youth-to-pro ecosystem. The club is shaping a new vision for professional sports in one of the world’s most dynamic markets, built on elite competition, community, and the advancement of women’s volleyball.

LOVB Miami is backed by a best-in-class ownership group of experienced operators and passionate volleyball supporters. We are building the first and greatest women’s sports franchise in Miami, with deep resources, a network second to none, and unmatched ambition to be the best. Our ownership group is committed to a franchise that reflects the culture, energy and diversity of Miami: a cultural anchor of the community and an international beacon for women’s sport with deep connectivity to Latin America.

This is a founding role. You will help build a professional sports club from a blank page in one of the most competitive and most international sports markets in the country.

The Role

The Business Operations Manager keeps the club running. You are the connective tissue between finance, people operations, vendors, the venue, the league and the front office: the person who owns the unglamorous infrastructure that determines whether everything else works.

In a club this size, the role is deliberately broad. It covers budget tracking and reporting, contracts and vendor management, human resources coordination, office and technology, match day operations support, travel and logistics, compliance, and the club’s merchandise and retail operation. You will not have a large team. You will have systems you built.

This role suits someone who is genuinely energized by making things orderly and who wants exposure to every corner of a professional sports business.

What You’ll Own

Finance and budget operations

• Maintain the club operating budget, track spend against plan and produce monthly variance reporting.
• Manage accounts payable and receivable workflow, purchase orders, expense reporting and corporate card administration in coordination with league finance.
• Support the annual budgeting and forecasting cycle with departmental leads.
• Coordinate revenue reporting and match settlement with Ticketing and the venue.

Merchandise and retail operations

• Own merchandise inventory end to end: forecasting, ordering, receiving, stock levels, reorders, storage and cycle counts across retail and e-commerce.
• Run matchday retail operations, including floor setup, point of sale, staffing, cash handling and nightly reconciliation, in coordination with the venue and any retail partner.
• Administer the club e-commerce store with league digital and the fulfillment partner: listings, pricing, order fulfillment, returns and customer service escalation.
• Manage licensed product and supplier relationships, purchase orders, cost of goods, margin and sell-through reporting.
• Partner with Fan Experience and the Event Coordinator on assortment, product drops, theme night merchandise and giveaway items, so retail supports the brand and promotional calendar rather than lagging behind it.
• Administer internal merchandise: player and staff allocations, partner and hospitality gifting, and community donation requests.

Contracts and vendor management

• Maintain the contract repository and calendar of renewals, obligations and deadlines.
• Manage vendor onboarding, procurement, insurance certificates and W-9 collection.
• Support contract review and routing with league legal.
• Negotiate and manage routine service agreements covering office, equipment, staffing, retail and logistics.

People operations

• Coordinate recruiting logistics, onboarding, offboarding and the employee lifecycle with league people operations.
• Administer payroll inputs, benefits enrollment support, time off tracking and personnel records.
• Manage seasonal, game day and retail staff hiring, scheduling, credentialing and payment.
• Support internship program administration and the club’s culture and team events.

Match day and event operations

• Serve as an operations lead on match days, supporting venue logistics, staffing, credentials, load-in and load-out alongside the Event Coordinator.
• Coordinate with the venue on advance planning, staffing requirements, security and settlement.
• Manage credential systems, guest lists and visiting team requirements.
• Support the coaching and performance staff on equipment, facility and practice logistics.

Team travel and logistics

• Coordinate team and staff travel: flights, hotels, ground transport and meals, within budget and league standards.
• Manage equipment and uniform inventory, ordering and shipping.
• Own the club’s calendar of operational deadlines and league reporting requirements.

Office, technology and compliance

• Manage the club office, facilities, supplies and equipment.
• Administer technology and systems access, hardware, software licenses and IT vendor relationships.
• Maintain insurance, licensing, permitting and regulatory compliance records.
• Establish and document operating procedures as the club grows.

First-Season Priorities

Almost nothing exists yet. Priorities include:

• Core operating systems live: budget tracking, expense workflow, contract repository and vendor onboarding.
• A merchandise operation ready before the inaugural home match: opening assortment ordered, inventory system in place, retail footprint and staffing model set, and e-commerce live.
• A documented match day operations plan and staffing model, built with the Event Coordinator.
• Onboarding, credentialing and seasonal staffing processes built and tested.
• A reliable monthly reporting rhythm for club leadership and the league, including merchandise sell-through.
• A documented operations manual so the second season does not star