Business Optimization Manager - Payments

Partnership Management: Oversee partnerships across different stakeholders in the payment ecosystem. You will own local relationships, and build out a formula for successful interaction with partners. This involves regular communication and collaboration with acquirers to ensure smooth transaction processing, staying updated on card schemes' policies to facilitate seamless card payment acceptance, fostering relationships with issuers, and developing partnerships with Local Payment Methods (LPMs) to optimize payment acceptance in specific regions by understanding local market dynamics..

Performance Analytics: Analyze and review performance data (declines, conversion rates) for each partner. Collaborating with internal stakeholders such as product, customer support, and technical teams to address underlying factors, implementing strategies to optimize transaction approval processes, and leveraging insights from A/B testing and partnerships with acquirers to improve authorization rates.

Cross-Functional collaboration: Collaborate with Product, Risk management, Partnerships, and other teams to launch performance enhancing products and features.

Experience: 4+ years in payments, fintech, or e-commerce. Proven experience working with payment partners (acquirers, issuers, or schemes)

Education: Bachelor’s degree in Finance, Engineering, Computer Science, or a related field, MBA or advanced degree preferred

Payments Expertise: Strong understanding of the payment processing lifecycle. Knowledge of card scheme rules and compliance requirements

Analytics & Technical Skills: Strong data analysis and reporting capabilities. Experience deriving insights from large datasets and performance metric with strong ability to translate technical concepts into business impact

Communication & Stakeholder Management: Ability to manage multiple stakeholders across regions and functions. Strong communication and influencing skills.

Languages: Fluent English.