CAD Coordinator

Primary Responsibilities

• Assist the CAD Manager in developing, maintaining, and enforcing company-wide CAD standards, drafting conventions, and production workflows.
• Manage and maintain CAD resource libraries, including templates, title blocks, CTB/STB files, linetypes, tool palettes, block libraries, and sheet sets.
• Perform routine CAD file audits and quality control reviews to ensure compliance with company standards.
• Coordinate with project teams to enforce consistent file naming conventions, folder structures, and archiving practices.
• Support project setup activities, including sheet set creation, reference file management, and project folder configuration.
• Serve as the primary point of contact for CAD support, troubleshooting application errors, file issues, and performance problems.
• Manage and track CAD support requests through the helpdesk system, ensuring accurate documentation and timely resolution.
• Escalate complex or unresolved issues to the CAD Manager or IT with clear documentation of troubleshooting steps.
• Coordinate with IT on workstation configurations, CAD software deployments, and hardware support needs.
• Perform other duties as assigned.

Position Requirements

Associate's or Bachelor's degree in Drafting Technology, Engineering Technology, Architecture, or a related field is preferred; equivalent work experience will be considered.

Minimum of 3–5 years of hands-on experience in a CAD production or support role within an AEC environment is required.

Demonstrated experience supporting multiple design disciplines such as civil, structural, architectural, or MEP.

Prior experience in a technical support or helpdesk capacity is strongly preferred.

Autodesk Certified User (ACU) or Autodesk Certified Professional (ACP) in AutoCAD or a related Autodesk product is preferred.

To perform this job successfully, an individual should have proficiency in AutoCAD; experience with AutoCAD and Civil 3D are mandatory. Revit, or MicroStation knowledge is a plus.

Working knowledge of Windows operating systems, network file systems, and CAD-specific hardware troubleshooting.

Familiarity with Autodesk Construction Cloud (ACC), BIM 360, or similar project collaboration platforms.

Ability to perform multiple tasks concurrently and respond to technical support situations effectively.

Benefits and Perks

• Flexible and Hybrid Work Schedule
• Paid Time Off – Credited to You 100% Upfront
• 401K with a Company Match
• Rewards and Recognition Program
• Training and Development to Foster Professional Growth
• Paid Holidays
• Medical / Dental / Vision Coverage
• Welcome Box
• Casual Dress Code
• Reimbursement for Professional Licenses
• Paid Time Off for Community Team Service Events
• Voluntary or Supplemental Short-Term / Long-Term Disability
• Employee Assistance Program
• Company Paid Bonding and Recovery
• Employee Events such as Lunches and Outings to Foster a Positive Work Environment