Campaign Manager

• Manage the execution of key seasonal campaigns across all channels, including major trading moments such as Christmas, Valentine's Day and Mother's Day.

• Build and maintain campaign plans, timelines and briefs to ensure successful delivery.

• Coordinate cross-functional teams to deliver campaigns on time and to a high standard.

• Own the day-to-day delivery of always-on campaign activity.

• Continuously optimise campaigns to improve performance and efficiency.

• Support test-and-learn initiatives across channels to drive ongoing improvement.

• Support delivery of new customer acquisition targets through campaign activity.

• Drive engagement and repeat purchase from existing customers, particularly across CRM and owned channels.

• Monitor and optimise performance across different audience segments.

• Work closely with CRM, social, media agency, PR and partnerships teams to ensure joined-up execution.

• Ensure consistency of messaging and brand across all customer touchpoints.

• Track and report on campaign performance across channels.

• Identify optimisation opportunities and implement improvements.

• Support post-campaign analysis and insight generation.

• Proven experience in marketing or campaign management roles, with around six years' relevant experience.

• Experience delivering campaigns across multiple channels, including digital, CRM and social.

• Strong project management and organisational skills, with the ability to manage multiple priorities.

• Data-driven approach to decision-making and campaign optimisation.

• Excellent attention to detail and commitment to high-quality execution.

• Strong communication and stakeholder management skills.

• Ability to build effective relationships and bring teams together behind shared goals.

• Passion for creating customer-focused campaigns that deliver measurable impact.