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Arrive Logistics

Posted 42 months ago

Open

Carrier Account Representative

ColumbusOn-siteFull-time

AI Summary

Carrier Account Representative manages and grows relationships with carrier partners to service customers, focusing on KPI-driven performance and carrier sourcing. Provides service and communication across the carrier network and internal teams.

About this role

Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
Our explosive growth is your opportunity to join our high-energy Carrier team. We are looking for candidates who excel in collaborative environments. You’ll thrive in this position if you’re a skillful communicator, natural relationship builder, and hard-working teammate.
What You’ll Do
As a Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service. With experience, your earning potential increases along with your growing your carrier relationships and volume and capacity.. You will also receive the continuous education and professional development you need to reach new heights.

About Our Training/Mentorship Program

  • Classroom training is led by an Arrive trainer and designed to get you familiar with the third party logistics industry alongside a group of your peers.
  • Learn the Arrive story and the history that shaped an entire industry.
  • Get familiar with our proprietary technology, ARRIVEnow.
  • Work closely with an experienced mentor during your training who will help you learn the strategy behind building relationships with carriers.

    • Carrier Account Representative Responsibilities

  • Focus on building new relationships with carrier partners across the country..
  • Manage the carrier partners that you identified during the training program as you develop and procure new relationships.
  • Sharpen your relationship building and customer service skills alongside your Carrier team and manager.
  • Build internal relationships with our Business Development team members and work together to find the best solutions for their clients.
  • Emphasize service - you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls.
  • Earn industry certifications that will prepare you to source capacity for different types of service offerings.

    • Qualifications

  • Bachelor’s degree is preferred with an emphasis on Business or a related field.
  • Eager to contribute to a high-energy environment. You will build your career in an office, alongside a team of your peers
  • A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit.
  • Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face.
  • Able and excited to build relationships with a wide variety of people. You will have fun talking to peers, truck drivers, dispatchers, and business leaders alike.

    • The Perks of Working With Us

  • Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Park your car for free on site, plus covered parking and electric vehicle charging stations!
  • Start your morning with free coffee!
  • Work in the wonderful city of Columbus, OH – we are in a convenient location close to downtown and a bunch of great restaurants and breweries!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

    • Skills

    ARRIVEnowCapacity SourcingCarrier Relationship ManagementCarrier SourcingCertification PursuitContract NegotiationCRM SystemsData InterpretationEmail And Phone CommunicationExperience With Third-party Logistics (3PL)KPI TrackingMultitaskingOnboardingOn-time Delivery MonitoringOutbound CallingProactive TrackingProblem SolvingProcess ImprovementRelationship BuildingRelationship DevelopmentTraining And Mentorship ProgramsTraining ParticipationVendor Management

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