Case Manager

Position Summary:

The primary responsibilities of this position is to provide compassionate, client-centered services assisting with identifying and accessing more stable housing options.

Position Responsibilities:

• Provide trauma-informed, housing focused case management, focusing on development of action plan for housing
• Utilize a collaborative networking process with team members and community partners to provide service linkages and support systems to effectively serve clients.
• Ensure timely and thorough documentation of all services, including in-person meetings and collateral contacts
• Honor and maintain strict confidentiality in all areas: written, spoken and observed communication
• Demonstrate knowledge of Kearney Center and community resources for which people experiencing homelessness qualify, and connect clients with these services.
• Demonstrate understanding of the needs of people experiencing homelessness.
• Possess knowledge of programs and policies that impact people experiencing homelessness.
• Participate in weekly supervision and team meetings

Education and Experience:

• Bachelor’s Degree in Social Work or related human services field preferred
• Experience working with homeless and vulnerable populations may substitute for education.

Skills and Qualifications:

• Strong verbal and written interpersonal communication skills
• Good working knowledge of local resources
• Compassionate and open-minded
• Commitment to practicing the values of dignity and respect with clients, coworkers, and community partners
• Ability to remain focused and calm in dynamic, fast-paced environment
• Ability to work independently and utilize initiative
• Cooperative and flexible with people and systems
• Ability to collaborate with and present to partner agencies.
• Demonstrated proficiency with computers: Windows, MS Office, email, and databases
• Must be able to pass background check to access and utilize the Homeless Management Information System
• Lift a minimum of 25 pounds

Work Environment: Frequent driving, sitting, and standing. Ability to be mobile is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.