Casual Sales Specialist, Sydney
AI Summary
Casual Sales Specialist at Castlery's Sydney showroom, responsible for engaging customers, delivering exceptional retail service, sharing product knowledge, recommending interior styling services, and collaborating with showroom and global customer experience teams.
About this role
We’re rethinking homes for how people really live, and we’re looking for a Sales Specialist (Casual) to join our Sydney Showroom team to help shape the future of living—one thoughtful detail at a time.
Retail at Castlery is where design, service, and experience meet; giving customers a space to explore, connect, and discover the perfect pieces for their homes.
What you'll do:
- Engage and build trust with our customers to create lasting relationships that support their current and future needs.
- Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint.
- Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP’s.
- Recommend our design-focused Interior Styling Services tailored to inspire and bring our customers vision to life.
- Collaborate with our showroom and global Customer Experience teams and provide customer feedback and insights to our business partners locally and in our Singapore Head Office.
- Contribute to the operational and visual requirements of running a showroom.
What you'll need to succeed:
- Ability to demonstrate teamwork and thrive in a customer focused, fast paced environment.
- Open to a culture of continuous feedback, learning and professional development.
- Commitment to quality with exceptional attention to detail.
- An interest in furniture, styling and design trends, with retail or career experience in related industries.
- Active listener and effective communicator (verbal and written).
- Alignment with our Castlery credos such as Customer Centricity, Earning Trust, Ownership, Learning & Being Curious, Bias for Action
Required Availability:
- Weekends and Public Holidays
Job Information
- Location: Supa Centa Moore Park, 2a Todman Ave, Kensington NSW 2033, Australia
- Commission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store's success
Built for Real Life, Designed for What’s Next
At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.
Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.
If you believe that good homes create good lives, come build with us.
Skills
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