Jobless Developer

CEO Office - Quality Asssurance

SurabayaOn-siteContract

AI Summary

Lead Quality Assurance and Quality Control for a B2B SaaS company, managing QA/QC functions, SOPs, compliance standards (e.g., ISO 27001), audits, RCA, and CAPA.

About this role

CEO Office - Quality Asssurance

McEasy is a forward-thinking B2B SaaS company providing innovative telematics and logistic solutions. We are committed to delivering high-quality, reliable software solutions to our clients and seek a skilled and passionate Software Engineer

  • Manage and develop the company’s Quality Assurance (QA) and Quality Control (QC) functions.
  • Lead the implementation, certification, and maintenance of relevant compliance standards, including ISO 27001.
  • Develop, review, and ensure the implementation of SOPs and quality standards across business processes.
  • Establish product quality standards and ensure that inspection and quality control processes are consistently implemented.
  • Collaborate with the IoT and Service teams to ensure end-to-end product quality.
  • Conduct Root Cause Analysis (RCA) on quality findings and ensure the implementation of Corrective and Preventive Actions (CAPA).
  • Conduct internal audits, monitor quality KPIs, and drive continuous improvement initiatives on a regular basis.

Qualifications

  • Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field.
  • 3–6 years of experience in Quality Assurance, Quality Control, Project Management, Business Analysis, or related roles, preferably in a technology, hardware, IoT, or product-based environment.
  • Strong understanding and hands-on experience in quality management, compliance standards, and certification processes, with knowledge of ISO 27001 or other relevant standards being an advantage.
  • Experience in Quality Control (QC), Product Quality Assurance, audit, and risk assessment, including identifying quality issues and implementing appropriate corrective actions.
  • Proficiency in SOP development, process improvement, Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), and continuous improvement methodologies.
  • Strong organizational, analytical, problem-solving, and multitasking skills, with excellent attention to detail and accuracy.
  • Excellent written and verbal communication skills, with the ability to collaborate effectively with internal stakeholders and external parties.
  • Ability to prioritize tasks, work independently, and perform effectively in a fast-paced environment.
  • Proven ability to anticipate potential issues, proactively address risks, and drive sustainable improvements.

Skills

Corrective And Preventive Action (CAPA)ISO 27001Process ImprovementQuality Assurance (QA)Quality Control (QC)Risk AssessmentRoot Cause Analysis (RCA)SOP Development

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