Posted 1 month ago
CEO Office - Quality Asssurance
SurabayaOn-siteContract
AI Summary
Lead Quality Assurance and Quality Control for a B2B SaaS company, managing QA/QC functions, SOPs, compliance standards (e.g., ISO 27001), audits, RCA, and CAPA.
About this role
CEO Office - Quality Asssurance
McEasy is a forward-thinking B2B SaaS company providing innovative telematics and logistic solutions. We are committed to delivering high-quality, reliable software solutions to our clients and seek a skilled and passionate Software Engineer
- Manage and develop the company’s Quality Assurance (QA) and Quality Control (QC) functions.
- Lead the implementation, certification, and maintenance of relevant compliance standards, including ISO 27001.
- Develop, review, and ensure the implementation of SOPs and quality standards across business processes.
- Establish product quality standards and ensure that inspection and quality control processes are consistently implemented.
- Collaborate with the IoT and Service teams to ensure end-to-end product quality.
- Conduct Root Cause Analysis (RCA) on quality findings and ensure the implementation of Corrective and Preventive Actions (CAPA).
- Conduct internal audits, monitor quality KPIs, and drive continuous improvement initiatives on a regular basis.
Qualifications
- Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field.
- 3–6 years of experience in Quality Assurance, Quality Control, Project Management, Business Analysis, or related roles, preferably in a technology, hardware, IoT, or product-based environment.
- Strong understanding and hands-on experience in quality management, compliance standards, and certification processes, with knowledge of ISO 27001 or other relevant standards being an advantage.
- Experience in Quality Control (QC), Product Quality Assurance, audit, and risk assessment, including identifying quality issues and implementing appropriate corrective actions.
- Proficiency in SOP development, process improvement, Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), and continuous improvement methodologies.
- Strong organizational, analytical, problem-solving, and multitasking skills, with excellent attention to detail and accuracy.
- Excellent written and verbal communication skills, with the ability to collaborate effectively with internal stakeholders and external parties.
- Ability to prioritize tasks, work independently, and perform effectively in a fast-paced environment.
- Proven ability to anticipate potential issues, proactively address risks, and drive sustainable improvements.
Skills
Corrective And Preventive Action (CAPA)ISO 27001Process ImprovementQuality Assurance (QA)Quality Control (QC)Risk AssessmentRoot Cause Analysis (RCA)SOP Development
Explore related jobs
More jobs at PT Otto Menara Globalindo
- CEO Office - ExpansionKecamatan Menteng, Daerah Khusus Ibukota Jakarta
- Procurement ManagerJakarta, DKI Jakarta
- Marketing Data AnalystKecamatan Menteng, Daerah Khusus Ibukota Jakarta
- Sales Executive (Banjarmasin)Banjarmasin, South Kalimantan
- IoT Engineer (SWAT)Kecamatan Gubeng, Jawa Timur
- Product Activation SupportKecamatan Menteng, Daerah Khusus Ibukota Jakarta
Similar Corrective And Preventive Action (CAPA) jobs
Jobs in Surabaya
- SAMPOERNA ACADEMY - NATIONAL PRINCIPAL (ELC-PRIMARY)Sampoerna Schools System · Surabaya, East Java
- Technical Services Executive (East)PT Soci Mas · Surabaya
- QA OfficerPT Soci Mas · Surabaya
- Service HVAC Technician, BatamTyco Fire & Security Czech Republic s.r.o · Surabaya-East Java-Indonesia
- Area Sales Manager GT - NusraKraft Heinz Food Company Company · Surabaya
- Area Sales Leader GT - Tulung AgungKraft Heinz Food Company Company · Surabaya
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.