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Posted 1 month ago

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Client Advisor - SG

SingaporeOn-site

AI Summary

A Client Advisor in luxury fashion retail providing sales, customer service and relationship management in a boutique setting, with social media and CRM responsibilities.

About this role

About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a Client Advisor (Fashion) for Singapore, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”

What Will Be Challenging
Please read this carefully - it’s here to help you self-select.

  • Expectations are high and visible

  • Problems may be ambiguous and fast-moving

  • Priorities can change as the business scales

  • Feedback is direct and frequent

  • Performance is measured by results, not intentions

  • If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.

Responsibilities:

● Provide excellent sales & customer services in boutique to achieve sales targets

● Handle enquiries and respond to customers’ feedback in professional manner

● Develop and maintain good relationships with customers

● Assist in daily operations and perform ad-hoc tasks and projects as assigned

Requirement & Qualifications:

● Singapore citizen or holding Singapore PR

● Minimum 2 years of experience in luxury fashion or watch retail sales

● Good communications and interpersonal skills

● Customer Service Oriented

● Meticulous, detailed and organized

● Familiar on CRM usage on day to day operation

● Fluent in Social media Platform - as creator / as persona in social media platform

Skills

Ad-hoc Project HandlingCommunication SkillsCRM SoftwareCustomer Relationship ManagementCustomer ServiceDetail-oriented OperationsInterpersonal SkillsLuxury Fashion RetailSales TechniquesSocial Media Management

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