Posted 13 days ago
Client Itinerary Specialist – Remote
BaltimoreRemote
AI Summary
A remote Client Itinerary Specialist assists clients with booking, updating, and managing hotel reservations, providing customer service via phone, email, and messaging.
About this role
About the Role:
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.
Key Responsibilities:
Help clients choose and book hotel accommodations
Provide details on amenities, pricing, and availability
Manage reservation changes and maintain accurate records
Communicate professionally via phone, email, and messaging
Qualifications:
Strong communication and hospitality skills
Professional, detail-oriented, and self-motivated
Basic computer proficiency and reliable internet
Customer service or hospitality experience is a plus
What We Offer:
Flexible remote schedule
Training and access to booking tools
Supportive team culture
Income-earning possibilities based on performance
Travel discounts and perks
Skills
Booking ToolsComputer ProficiencyCustomer Service SoftwareEmailInternetMessagingPhone SystemsRecord Management
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