Client Relations Manager

Now Hiring: Client Relations Manager at ABC Imaging!

Be the friendly, get-it-done heartbeat of our team. If you love delivering great service, keeping operations smooth, and squeezing value from tech and people, this is your role.

What you’ll do:

-Deliver top-quality client work on time.

-Own admin for technical and billing targets (meter reads, time reporting, equipment maintenance).

-Orchestrate shop operations: staffing, scheduling, budgets.

-Keep equipment in good shape and spot productivity upgrades.

-Ensure accurate billing and resolve issues.

-Track and escalate helpdesk tickets daily.

-Support Major Account Managers with client outreach, site visits, and events.

-Maintain up-to-date Client Relations Manuals and report to the District Manager.

-Manage inventory and supplies.

What you’ll bring:

-High school diploma; bachelor’s preferred.

-2+ years in print or related roles a plus.

-Knowledge of print equipment and materials.

-Leadership, strong customer service, and clear communication.

-Excellent organizational and multitasking skills.

-Problem-solving for software/hardware issues.

Why you’ll love it!

-Collaborative culture with growth opportunities.

-Flexible schedule and supportive team.

-Real impact on processes and products.

-Competitive compensation and benefits.

-Health/dental/vision, PTO