Jobless Developer

Cluster Reservations Agent

Surat ThaniOn-siteFull-time

AI Summary

Coordinates hotel room reservations by handling incoming calls, capturing guest details, and ensuring booking accuracy to maximize guest satisfaction and hotel revenue.

About this role

Job Location:

Anantara Rasananda Koh Phangan Villas



Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.


Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.


To serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel – Rooms. Key objectives are to simultaneously maximise guest satisfaction, and hotel revenue.

The Reservations Agent captures details from the incoming calls and coordinates each reservation to ensure the guest’s satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills. A positive attitude, knowledge of the hotel and attention to details are all key requirements in Anantara Reservations Agent.

At Anantara, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Skills

Booking Confirmation ProceduresCustomer Relationship Management (CRM)Guest Booking SoftwareHotel Property Management System (PMS)Multilingual CommunicationReservation SystemsRevenue Management BasicsTelephone Etiquette

Explore related jobs

Browse these categories

Market data for this role

All reports →