CNG Customer Service Representative - Nassau

CNG Customer Service Representative

We're looking for a reliable and customer-focused Customer Service Representative (CSR) to join our growing team. The ideal candidate will be responsible for handling financial transactions, maintaining accurate client records, and delivering exceptional service to both internal and external clients.

Key Responsibilities:

• Provide prompt, courteous, and professional service across all customer touchpoints
• Process transactions including MoneyGram transfers, foreign exchange, and Cash N’ Go products
• Ensure compliance with identification and regulatory requirements
• Collect and record premium payments and applications with accuracy
• Follow established cash handling procedures and assist with end-of-day reporting
• Prepare, complete, and file all necessary documentation in accordance with Central Bank and MoneyGram standards

Job Competencies:

• Minimum of 2 years' of experience in a similar customer-facing role
• High School Diploma with 5 BGCSE passes required; (Associate’s Degree is a plus)
• Strong interpersonal and communication skills
• Exceptional attention to detail and accuracy in processing transactions
• Proficiency in Microsoft Word and Excel
• Ability to work independently and follow company policies and procedures

If you're someone who thrives in a fast-paced environment and takes pride in top quality customer support with professionalism and efficiency, we encourage you to apply!