Posted 4 months ago

Commercial Renewals Broker (Remote First)

TorontoRemoteFull-time

AI Summary

A Commercial Renewals Broker supports the renewal and retention of existing commercial insurance portfolios, ensuring accurate policy data, consultative client communication, and advocacy for optimal coverage.

About this role

About Us:

Zensurance is redefining commercial insurance for Canadian businesses.

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

Zensurance has been recognized for its rapid growth and industry impact:

✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025)

✅Deloitte’s Technology Fast 500 (2024, 2025)

✅ Top Insurance Employers (2022)

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

At Zensurance, we pride ourselves on the seamless customer experience we strive to deliver daily.

We're looking for a driven Commercial Renewals Broker to join our growing Renewals team. This is a fantastic opportunity for a client-centered insurance professional who holds themselves to the highest standards and aligns their success with that of the customer. We're boldly going where no insurance broker has gone before!

Reporting to the Team Lead, you'll be responsible for working with our existing clients to facilitate the renewal of their policies and retaining their business.

Bonus: There's no cold calling or prospecting required - we provide the leads and accounts!

Responsibilities:

Renewal Leadership: Supporting and effectively managing the renewal process for existing customers within your account portfolio to ensure seamless retention.

Data Integrity: Carefully reviewing all account policy data for accuracy and ensuring zero errors in client documentation.

Consultative Communication: Maintaining effective communication with clients to fully understand their unique insurance requirements and making strategic recommendations.

Gap Analysis: Advising customers on "silent exclusions" or gaps in coverage and recommending additional lines to strengthen their risk architecture.

Market Advocacy: Liaising with insurance partners to negotiate and create the best possible insurance packages for each client.

Requirements:

Licensing & Commercial Experience: You hold a valid broker license for your province and have 1+ years of P&C experience. Previous commercial broking experience is strongly preferred.

Professional Development: CIP, CAIB, or CRM designation is a bonus.

Client-First Communication: You're skilled at translating complex insurance concepts into simple, clear language that clients appreciate.

Workflow Efficiency: Proven ability to utilize a BMS or other digital tools to streamline your workflows and manage high-volume client data.

High-Impact Collaboration: You thrive working with colleagues, underwriting teams, and partners to achieve shared goals and deliver seamless service.

Solution-Oriented Drive: You approach challenges with persistence and agility, consistently meeting set targets and finding innovative solutions.

Exceptional Organization: You have strong prioritization skills and demonstrated flexibility in managing a diverse portfolio of clients and tasks simultaneously.

Detail-Focused Execution: You maintain a sharp attention to detail, ensuring accuracy in all policy and account management processes.