Community Manager - Freelance, Remote

Key Responsibilities

• Own day-to-day community engagement across Reddit, X, TikTok, Instagram, YouTube, and Discord
• Respond, react, and keep the conversation alive across all platforms
• Monitor and moderate community spaces, reviewing reports and enforcing community guidelines
  
  

• Surface fan feedback and DM requests to the customer service team, ensuring nothing falls through the cracks
• Serve as the connective tissue between the Discord beta community and the QA team
• Capture and report bug reports, sentiment, and player feedback to QA and Engineering in real time (surfacing issues, not performing QA work directly)
  
  

• Track trending topics, memes, and cultural moments relevant to the game
• Flag content opportunities to the content team based on community activity
• Collaborate on post ideation and content creation, contributing ideas that feel native to each platform
  
  

• Play the game regularly to stay fluent in its mechanics, culture, and community in-jokes
• Represent the community's voice authentically across every platform and interaction

Skills, Knowledge & Expertise

• Experience owning day-to-day community management across multiple platforms (Reddit, X, TikTok, Instagram, YouTube, Discord).
• Experience moderating online communities, including reviewing reports and enforcing community guidelines.
• Strong written communication skills, with the ability to adapt tone and voice natively to each platform.
• Ability to track trending topics, memes, and cultural moments and translate them into content opportunities.
• Genuine familiarity with (or willingness to regularly play) the game, in order to speak authentically for and with its community.

• Technical skills:
  • Platform fluency across Reddit, X, TikTok, Instagram, YouTube, and Discord
  • Community moderation practices and tools
  • Trend-spotting and translating cultural moments into content ideas
  • Cross-functional reporting — routing feedback and bugs to the right teams clearly and efficiently
• Soft skills:
  • Authentic, platform-native voice and communication style
  • Player-first, empathetic mindset
  • Calm, fair, and steady when moderating difficult conversations
  • Proactive and detail-oriented — nothing slips through the cracks
  • Collaborative team player who works well across customer service, QA, and content teams

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

• You already play (or would happily start playing) the game regularly and genuinely enjoy being part of gaming communities.
• You know how to shift your voice across Reddit, TikTok, Discord, and more, without losing what makes it feel authentic.
• You have a knack for catching a meme or trending moment before it takes off.
• You're the person who makes sure nothing falls through the cracks — feedback, bug reports, DMs, all of it.
• You can hold a fair, calm line as a moderator, even in a heated thread.

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

• 40 hours per week
• 10:00 AM – 6:00 PM ET, Monday–Friday.

• $7 per hour
• No benefits package included

Benefits