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Posted 13 days ago

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Community Manager- Hoffman Estates

Hoffman EstatesOn-site

AI Summary

Manages day-to-day operations of an apartment community in Hoffman Estates, overseeing leasing, maintenance, resident services, and financial performance to ensure profitability and a positive resident experience.

About this role


What We are Looking For:

We’reseeking an experiencedCommunity Managerto take ownership of the day-to-day operations at one of our apartment communitieslocatedinHoffman Estates. This role isidealfor someone who combines a passion forprioritizingresident experiences with operational excellence and a business-owner mindset.

The ideal candidate will be a strong leader, problem-solver, and communicatorwho'scomfortable wearing many hats and energized by the challenge of making a property run smoothly, profitably, and witha strong senseof community.

Job Type: Full-time

Pay:

  • $80,000/-$92,000/yr (base)
  • Monthly bonus opportunity
  • Leasing and renewal commissions

Schedule:

  • 9 AM-5:30 PM(howeverhours may vary)
  • Monday to Friday
  • Weekends as needed


Here are some things that will make you successful:

  • A bachelor’s degree or equivalent college-level coursework(preferred)
  • At least2 years of proven success in apartment property management
  • CPM (Certified Property Manager)designation or other relevant certifications (preferred)
  • Strongverbal and written communication skills
  • Solid experience withfinancial performance analysis, budgeting, and reporting
  • Theability to lead, coach, and developon-site teamswith professionalism and positivity
  • A passion forcustomer service and community-building
  • A proactive andproblem-solving mindsetin a dynamic, fast-paced environment
  • The ability to remain calm, confident, and focused under pressure
  • An entrepreneurial mindset and a continuous improvement approach to operations and resident satisfaction


What you will be doing:

As aCommunity Manager,you’llbe the strategic and operational leader of your property, responsible for ensuring that leasing, maintenance, and resident service functions work together seamlessly.You’llalso be the face of the community, creating a positive and professional atmosphere where residents feel welcome, heard, and valued.

This is both a leadership and hands-on operational role, requiring a balance ofpeopleskills, problem-solving ability, and business acumen.

Core responsibilities include:

  • Overseeing daily property operations to ensure excellence in resident satisfaction, property condition, and financial performance
  • Coordinating and directing all maintenance activities, including unit turns, building repairs, and tenant improvements
  • Ensuring apartment units arealways “market-ready”,working closely with maintenance and leasing teams
  • Leading the leasing team to meet occupancy goals and implement resident retention strategies
  • Monitoring and managingoperatingbudgets, analyzing expenses, andidentifyingopportunities for cost savings
  • Building strong relationships with residents;handling concerns or escalations with professionalism and care
  • Conducting regular physical inspections of the property and apartments to ensurehigh standardsof cleanliness, safety, and maintenance
  • Managing vendor and contractor relationships; reviewing and approving invoices to ensure quality and cost control
  • Guiding your team through change, new initiatives, and ongoing process improvements
  • Proactively analyzing rental rates, market conditions, and competitive trends tooptimizeperformance
  • Driving community engagement and resident satisfaction through events, feedback initiatives, and high-touch service


Where you will work:

This position will require you to work on-site at the property in Hoffman Estates.

Why work for Bender Companies:

  • 90% employer-paid coverage of base Medical Insurance plan
  • 75% employer-paid coverage of base Dental Insurance plan
  • 75% employer-paid coverage of Vision Insurance plan
  • 401K with company match
  • 11 Paid Holidays
  • 2 weeks of annual PTO
  • 16 hours of personal time
  • Exciting company growth and potential for career advancement
  • Supportive Team
  • Mission focused on providing quality workforce housing


Background checks will be performed on all qualified applicants.

Equal opportunity

Skills

BudgetingCompetitive TrendsContractor ManagementCPM (Certified Property Manager)Financial Performance AnalysisInvoice ReviewLeasingMarket Conditions AnalysisOccupancy GoalsOperating BudgetsProperty ManagementRental RatesReportingResident RetentionVendor Management

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