
Posted 3 months ago
Community Outreach Specialist
AI Summary
The Community Outreach Specialist identifies prospective patients, engages with clients and community partners, and develops programs to grow the agency’s client base and satisfaction.
About this role
Here at Legacy Home Health Agency, we are dedicated to providing the highest quality of patient and client care with compassion and respect. It is our mission to provide opportunities for the personal and professional growth of our staff.
If you are looking for a new challenge, come join our team of dedicated patient care advocates!
Newly Updated Mileage Reimbursement!
We are seeking a Community Outreach Specialist with knowledge or experience in community outreach for our PAS services.
The Community Outreach Specialist contributes to the growth and development of the agency by increasing client census, satisfaction, and assisting in the resolution of client concerns. Primary responsibilities for the position include:
- Identify prospective patients/clients for agency services.
- Interacts with patients/clients, family members, caregivers and other members of the community to assess customer satisfaction with agency services.
- Develop and implement programs to expand the agency's community outreach.
- Participate in community awareness programs, such as events and health fairs and/or clinics as appropriate
- Build relationships on behalf of the agency with local doctors offices, community centers, senior living facilities or programs.
No social media duties will be assigned.
Qualifications:
- Three years of customer service is preferred.
- One year in marketing or community outreach is preferred.
- Bilingual in English and Spanish
You must have reliable transportation and be able to use your personal vehicle to conduct field visits; mileage reimbursement is provided.
We are looking for an individual who is comfortable interacting with Medicaid qualified clients and senior care facilities of all kinds.
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Flexible for after-hours events
License/Certification:
- Driver's License (Required)
Work Location: On the road
Skills
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