Compliance Expert (Responsible Gaming) | Betty CA
AI Summary
Handles responsible gaming and anti‑money laundering cases, monitors customer activity, investigates complaints, supports compliance processes, and assists other departments under the supervision of the Compliance Manager.
About this role
About Us:
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.
Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry.
Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.
Our Values:
- We are honest - we value honesty in all aspects.
- Bring the Olives - we offer premium customer experience.
- Think Big - we believe in always striving for more.
Key Responsibilities:
- Handling reports related to responsible gaming and anti-money laundering
- Monitoring of customer’s activity and performing responsible gaming interactions
- Investigating issues and handling customers’ complaints under the supervision of the Compliance Manager
- Assisting other departments with compliance-related matters
- Participating in the development and/or updating of compliance related processes and procedures
- Performing any other assigned compliance-related tasks
Requirements:
- Bachelor’s or Master's degree (or current enrollment in such a program)
- Strong organizational and time management skills, with the ability to multitask and meet deadlines in a fast-paced environment
- Excellent communication and interpersonal skills, capable of working effectively in a team and with various stakeholders
- Previous AML or compliance-related experience would be a plus
- Willingness to learn, adapt, and take on varied tasks as needed
- Fluency in English
What we offer:
- Competitive salary
- Premium Health insurance
- Career and skills development opportunities
- Fun and collaborative team environment
- New modern office space
Skills
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