Posted 3 months ago
Concierge
AI Summary
A Concierge ensuring a smooth, personal and seamless guest journey for in-house guests at a luxury 5* boutique hotel, using local knowledge to assist guests and maximise their stay.
About this role
Concierge
Concierge – Luxury 5* Boutique Hotel
The LaLit Suri Hospitality Group, headquartered in New Delhi, is India's largest and the fastest growing privately owned Hotel Company. The company offers a portfolio of 13 Luxury hotels, palaces and resorts spread across Indian sub-continent.
"Developing Destinations and not just hotels" is our conviction. We believe that involving local people in our initiatives bring popularity to the destination, boost tourism and bring peace & prosperity to the region. It acts as an economic multiplier, giving jobs and livelihood to many. We describe ourselves as "Traditionally Modern, Subtly Luxurious, Distinctly LaLit"
We are currently seeking a Concierge to join our dedicated Front of House team.
Your New Role
As Concierge you will be responsible for ensuring a smooth, personal and seamless guest journey and be a prime source of information for our in-house guests.
You will use your sound knowledge of the local environment such as restaurants, shopping areas and places of interest to assist guests in maximising their stay with us.
What you will need to succeed
·Previous experience in a Concierge department from a luxury 4/5* hotel
·Fluent in written & verbal English language
·Strong interpersonal & communication skills
·Exceptional customer care skills
·Great team worker
·Ability to work under pressure
·Pride and attention to detail in your work
·Flexible attitude
What’s on offer
·28 paid holidays per annum
·Competitive salary
·Complimentary dry cleaning of business attire/uniform
·Discounted Food and Beverage
·Complimentary meals on duty
·Learning and development programs
·Varied Employee Social Calendar
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Skills
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