Contact Center Customer Service Rep

Contact Center Customer Service Rep

Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Kelly Services is an Equal Opportunity Employer.

Customer Service Representative Amarillo, TX

Kelly Services is currently seeking a Customer Service Representative for one of our top insurance clients in Amarillo, TX

As a Customer Service Representative placed with Kelly Services, you will respond to customer telephone inquiries within a call center environment. Our client’s fast-paced, team-oriented environment is the perfect place to take your customer service career to the next level.

Additional Responsibilities Include:

CSR will take inbound calls and assist members, member representatives, agent brokers, providers, health plan employees, ship employees and clients.

Research caller’s inquiries using internal knowledge database, client website, routes and escalation process to resolve concerns.

Educate the caller of all necessary information and alternatives to promote one call resolution.

Job Requirements:

HS diploma or GED

any customer service experience

Medical terminology is a plus

Data entry and/or typing experience

CONTACT:

Just send you resumes to this email: jine044@kellyservices. com and/or contact Allan James at 617-936-7700.

Why Kelly?

At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

As a Kelly Services candidate you will have access to numerous perks, including:

Kelly-sponsored Affordable Care Act health care coverage available for eligible employees

Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase-and the coverage is portable*

Service bonus plan

Holiday pay plan

Weekly electronic pay options

Free online training campus available

Exclusive online employee community

Employee assistance program (EAP) available at no cost

Corporate discounts

Transportation spending accounts

Apply Today!

Qualifications

HS diploma or GED

any customer service experience

Medical terminology is a plus

Data entry and/or typing experience

Additional Information

This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resume to jine044@kellyservices. com

Due to the high volume of responses anticipated, only qualified candidates will be contacted.