Contact Centre Consultant - Melbourne Weployee
AI Summary
A contact centre consultant sources and matches candidates to customer service roles, handling high-volume calls, meeting quality metrics, and using training provided.
About this role
Simplify Your Job Search with Weploy
At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia. Whether you're looking for flexible, hybrid, or remote roles, Weploy connects you to top-tier brands without the stress of long hiring processes.
Why Join our Melbourne Weployee Community?
✅ Access upcoming contact centre roles before anyone else
✅ Great pay – above award $34.48 per hour + super
✅ Career growth – work with some of Australia’s leading brands and progress in your career
✅ No lengthy applications – we match you directly with roles that fit your skills
Roles We Provide
📞 Customer Service Roles – Make a Difference!
📅 Full-time hours | 🚀 Start ASAP
🎯 Help customers daily – Answer calls, emails & chats (50-60 per day)
📊 Achieve key metrics – Handling time, quality & customer satisfaction
🎓 Full training provided – Feel confident from day one
🤝 Supportive & dynamic team – Work with like-minded people
What You Need
✔️ Full-time availability (Mon-Fri) – Visa holders must be eligible for full-time work
✔️ 6-12 months of recent call centre or high-volume phone-based experience
✔️ Customer centric mindset, you care about providing an A-class customer experience
✔️ Resilience & a can-do attitude in a fast-paced environment
✔️ Exceptional communication skills – both written and verbal
✔️ Professional references from previous employers
Ready to Get Started?
Apply now and kick-start your Weploy journey 🚀 One of our dedicated Talent team members will connect with you soon!
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.