Posted 2 months ago
Customer Care Executive / Customer Care Service
AI Summary
Customer Care Executive handling outbound voice calls and surveys for UK shift, engaging customers, gathering feedback, and supporting retention.
About this role
Customer Care Executive / Customer Care Service
`Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Greetings from Adeeba..!!!
Bored of Target oriented and sales jobs? We have an urgent requirement for International Outbound Survey Process for the post of Customer Care Executive/ Sr. Customer Service Executive Fresher & Experience both can apply.
Designation: Customer Service Executive
Job Role: Outbound Voice Process (UK shift)
Making calls to customers & need to do survey.
Candidates are required to be energetic, patient and active listener while speaking to customers over phone.
Job Location: Kolkata
Employee Benefits:
Fixed shift.
Huge Performance Incentives
Attendance Allowances
Appraisal policy: Done every 6 months on the basis of performance and productivity
Extra Payout policy on Birthday
Extra Payout for Employee referral Scheme.
Monthly incentives
Excellent working environment for growth and opportunity.
Basic Eligibility Criteria:
• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates/Post Graduates may also apply.
• Candidates should have basic knowledge in computer. Shortcut keys, toggling between windows and typing
• Typing Speed – 12 - 15 WPM / 85 accuracy.
• Should relocate in Kolkata within the drop zone.
• Candidates should be flexible to work till mid night.
• Age bar – 18 years and above maximum 35 yrs.
Fresher can apply with Excellent English Communication Skills
Excellent Communication skill in English is mandatory as well as flexibility with shift timings
Candidate's Commutation should be with 10 km radius from office to avail transportation facility
Walk-in interview is going on come with your CV from Monday to Saturday between 11.30 am - 4.00 pm. call Rakesh@ Nine Eight Eight Three Zero Three Two Six Eight One 9883032681
Please refer my name on application form if you come for the interview
Qualifications
HS/Any Graduate
Additional Information
• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
• Candidates should have basic knowledge in computer. Shortcut keys, toggling between windows and typing
• Typing Speed – 12 - 15 WPM / 85 accuracy.
• Should relocate in Kolkata within the drop zone.
• Candidates should be flexible to work till mid night.
• Age bar – 18 years and above maximum 32 yrs
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.