Customer Consultant with Languages

Success is waking up happy to do a job you love. Looking for that job? Join this fantastic team of game-changers!

Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships

 

Your Responsibilities

You will play a fundamental role in achieving our growth targets through a passion to serve. Your main responsibilities will be to:

• Develop, enhance and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty,
• Offer Solutions to customers that add value to them as they reach out for support throughout their journey – “Research to Cash”,
• Become an expert on the value proposition - Technical Expertise, Superior Service, ability to demonstrate your knowledge and influence buying decisions through our innovative product solutions,
• Understand landscape of small and medium customers by actively probing, providing options and solutions as well as treating customers as valued. 

Qualifications

Your Profile 

• Demonstrated ability to solve problems, influencing skills and ability to deal with ambiguity, 
• Strong verbal, written and presentation skills,
• Fluency in English and one of the following languages:
  German/ French/ Italian/ Czech / Slovenian/ Norwegian/ Greek/ Spanish/ Dutch/ Swedish/ Hebrew/ Finnish
• Proven ability to initiate, organize and complete multiple tasks in a timely manner, 
• Bring creative and new ideas to work,
• Must be resilient and prefer an environment that embraces change,
• Must be able to win Customers through storytelling and engaging conversations,
• Consultative selling experience preferred,
• Experience in production company and SAP preferred.
• MUST HAVE - EU citizenship or student card or permit to work in Poland

Additional Information

We offer:

• Work in a team where a good atmosphere and team spirit is one of greatest values

• Private medical healthcare including dentist for you and your family

• Attractive package of extra benefits of your choosing in My Benefit Platfrom

• Multisport card

• Flexible working hours

• Possibilty to work from home or from the office

• Modern and comfortable office with chill out zone