
Posted 3 months ago
Customer Sales Representative (3PL/Brokerage)
AI Summary
A Customer Sales Representative at WayFinder Logistics develops new business and maintains a book of business within the 3PL/brokerage sector, handling consultative selling, lead generation, and bid/RFP support.
About this role
Customer Sales Representative
JOB DESCRIPTION
WayFinder Logistics is a fast-growing, third-party logistics (3PL) company offering freight brokerage (non-asset-based transportation) services, including truckload, intermodal, flatbed, expedited, LTL, etc.
WayFinder seeks a personable and highly organized Customer Facing Sales professional to join our team.
As a Customer Sales Representative, you’ll make a positive impact by developing your book of business including consultative customer selling; development of new clientele; and continuous knowledge of the market conditions.
Why WayFinder? — This is a ground-floor opportunity with experienced industry professionals, that includes an industry-leading, performance-based pay structure; WayFinder also puts emphasis on a family-oriented, culture-driven environment. [WayFinder offers competitive compensation and a general benefits package, including: Health Insurance (Medical, Dental, and Vision), Disability, Life Insurance, 401k, as well as, several other benefits.]
SUPERVISORY RESPONSIBILITIES
- N/A at time of start
DUTIES & RESPONSIBILITIES
- Strategically develop new customers (lead generation, pricing, follow up) to increase company profitability
- Prospect for leads and perform cold-calling to pipeline businesses
- Pursue, build, and develop/maintain relationships with a focus on consistent revenue growth and account penetration
- Create efficiencies for customers as a consultative logistics provider
- Possess continuous/ongoing knowledge of market conditions, industry developments, and industry networking
- Facilitate bids and RFPs, as well as, ability to spot quote
- Composure and poise in a customer-centric environment
- Maintain, grow and nurture a “book of business”
REQUIRED SKILLS & ABILITIES
- Solid communications skills with a positive and engaging personality
- Motivation, strong work ethic, and an ability to learn quickly and problem solve
- Proficiency in negotiating and multitasking
- Capacity to be self-sufficient and a strong member of a cohesive team
- Ability to add to a high-energy, fast-paced, and positive work environment
- Enthusiasm fueled by individual sales and team success
- Excellent interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical skills
- Ability to prioritize tasks and to delegate them when appropriate
EDUCATION & EXPERIENCE
- 8+ years of sales experience within supply chain, logistics, transportation
- Bachelor’s Degree heavily preferred
- A blend of education and applied work experience may be considered
WORKPLACE & PHYSICAL REQUIREMENTS
- Ability to work from a WayFinder office as needed and upon request, consistent with the company hybrid work policy. In-Office work is required during the onboarding/training period. Thereafter, customer sales reps are expected to conduct in-office work 2 days per week.
- Prolonged periods of sitting/standing at a desk and working on a computer
- Must be able to lift 15 pounds at times
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.