Customer Service Agent

Customer Service Agent

International company with over 65 years of service working privately with over 20,000 unions, credit unions and associations in the United States alone. Looking for independent, driven individuals who can organize and manage their own process and workflow. No experience required, all individuals will be trained (Paid Training) before starting the position full-time. This is a great opportunity for anyone interested in advancing their career.

The Customer Service Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits. Growth and advancement opportunities are available.

Qualifications

- Be driven and motivated to being successful

- Have excellent customer relation skills and communication

- Have strong organizational skills and attention to detail

- Be service oriented/ people person/ call center experience preferred

- Be knowledgeable in Windows and thorough PC skills

- Flexible and adaptable to change with excellent time management

Additional Information

All your information will be kept confidential according to EEO guidelines.