Posted 3 months ago
Customer service and Support
AI Summary
Handles inbound customer service and sales calls at Sears call centers, supporting appliance protection plans, Sears.com and Kmart.com support, repair scheduling, and parts sales.
About this role
Customer service and Support
Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than 130 million customer calls, letters and e-mails each year. Our Call Centers offers employment opportunities that support a variety of our businesses, including appliance protection plan sales, Sears.com and Kmart.com customer support, product repair scheduling, new product delivery and appliance parts sales. By providing comprehensive system, product, and soft-skills training, customer contact agents are fully prepared to serve customers. Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning, staffing and training, and results-oriented data-driven initiatives.
Onsite Job Fair
Tuesday May 6th, 9am – 2pm
1300 Louis Henna Blvd Round Rock TX 78664
Sears is looking for an innovative, hands-on, and customer-obsessed INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES. In this role you will have a direct impact at Sears's to build customer loyalty and generate sales by offering valuable products and services to our customers. We’ll give you outstanding skills development, a fun and engaging work environment, a great compensation and benefits package with sales incentives, merchandise discounts at Sears and Kmart and opportunities to grow with our organization.
Job Fair Details:
*Bring your resume
*Be sure to complete the application and emailed assessment
ahead of time to be expedited through the process
*Our attire is business/casual
*Plan to be here up to 2 hours to complete the process
PLEASE REFER ALL YOUR FRIENDS, FAMILY AND AQUAINTENCES
THAT WOULD BE AN ASSEST TO JOIN THE GREAT SEARS TEAM!
Qualifications
*Be sure to complete the online assessment to be expedited through the process
Can’t Make It to the Job Fair?
Complete the application process for follow up within 7 days!
Additional Information
**You MUST complete the assessment emailed after you apply online**
EOE / Minorities / Females / Protected Veterans / Disabled. We conduct criminal background checks & drug screens.
Copy Link or Click To Apply:
https://sjobs.brassring.com/1033/asp/tg/cim_jobdetail.asp?partnerid=455&siteid=185&areq=325351BR&codes
OR TEXT "interview" to 57682
Skills
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