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Posted 18 days ago

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Customer Service Hospitality – Reservations

CaliforniaRemote

AI Summary

A remote customer service role assisting clients with hotel reservations, providing detailed information on hotels, managing bookings, and ensuring a smooth reservation process.

About this role

About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities:

  • Assist clients in selecting and booking hotels
  • Share accurate details on amenities, pricing, and availability
  • Manage and update reservation details
  • Communicate promptly and professionally via phone, email, or messaging
  • Qualifications:

  • Strong communication and customer service skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer skills and reliable internet connection
  • Hospitality or customer service experience is a plus
  • What We Offer:

  • Flexible remote schedule
  • Full training and booking system access
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Travel discounts and perks
  • Skills

    Booking SystemsCustomer Service SoftwareEmailInstant MessagingMicrosoft OfficePhone SystemsProperty Management SystemsReservation Platforms

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