Jobless Developer
THE CALL GURUS logo

Posted 6 days ago

Open

Customer Service || On site GDL

GuadalajaraOn-siteFull-time

AI Summary

Customer service agent for tax resolution who assists U.S. citizens with IRS tax debt, penalties, and compliance issues via incoming calls, acting as an intermediary between taxpayers and tax authorities.

About this role

CUSTOMER SERVICE FOR TAX RESOLUTION

Assist U.S. citizens in resolving tax issues and managingtheir IRS obligations.

A tax relief advocate agent acts as an intermediary between taxpayers and tax authorities to resolve tax debt,penalties, or compliance issues.


POSITION OVERVIEW

You will receive incoming calls, and you will help our customers understand how our program works and answer any question they have. Empathy, great communication skills and building rapport are your best assets! Keep in mind that this position is to work on-site (Near Zapopan Centro) and it’s a full-time shift. Monday to Friday, between 7 am and 8 pm.


WHAT DO YOU GET

  • Base salary of $15,000 MXN net monthly
  • Hiring bonus of $8,000 MXN paid in 4 installments.
  • Weekends Off
  • Social security
  • INFONAVIT
  • FONACOT
  • 15 days of holiday bonus
  • 12 days of paid vacations
  • 25% of vacation gratification
  • $800 MXN food vouchers monthly (after 6 months)
  • $1,000 MXN savings fund monthly (after 6 months)

Skills

Call HandlingCommunicationComplianceCustomer ServiceEmpathyIRS Tax ResolutionRapport BuildingTax Debt Management

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