Customer Service Rep(03443) - 132 West Fulton st
AI Summary
Customer Service Representatives greet customers in person and by phone, take orders via a point-of-sale system, answer product questions, assist with food preparation and packaging, and resolve customer concerns.
About this role
Customer Service Rep(03443) - 132 West Fulton st
CSRs (Customer Service Representatives) must Politely greet customers in person and on the telephone. CSRs must be able to navigate through prompts on a computer point of sale system to take orders and be able to answer questions from customers about products and service to best accommodate the customer.
CSRs assist in preparing food products and packaging (boxes, bags, utensils) CSRs are trained to correct product concerns over the phone and are enabled to make customers content without the need for supervision from managers for non complex issues. CSRs must look professional and maintain grooming standards set forth by printed job aids located in the store.
Skills
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.