Posted 3 months ago
Customer Service Representative
AI Summary
Handles a high volume of customer calls in a global investment banking environment, taking accurate messages and navigating multi-line phone systems.
About this role
Customer Service Representative
Global Investment Banking Organization
Duties and responsibilities include, but are not limited to:
• Respond to an extremely large volume of calls that enter the servicing area
Successful candidates will possess the following skills, education and experience:
• Series licensing
• May require familiarity with Turret phones or other large multi-line phone system
Qualifications
• Requires the ability to handle several calls at once and take concise and accurate messages
• Must be able to function in a professional and efficient manner in an extremely hectic environment
• Requires 3+ years prior experience in customer service
• May also require specific knowledge of financial regulations or investment products
Additional Information
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the U.S. and to complete the required employment eligibility verification document form upon hire.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.