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Aisles & Abroad

Posted 10 days ago

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Customer Service Representative – Hotel Reservations (Remote)

Washington DCRemote

AI Summary

Handles hotel reservations for clients remotely, assisting with booking, updates, and inquiries while maintaining accurate records and delivering strong customer service.

About this role

Customer Service Representative – Hotel Reservations (Remote)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities:

  • Help clients choose and book hotel accommodations
  • Provide details on amenities, pricing, and availability
  • Manage reservation changes and maintain accurate records
  • Communicate professionally via phone, email, and messaging

    • Qualifications:

  • Strong communication and hospitality skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer proficiency and reliable internet
  • Customer service or hospitality experience is a plus

    • What We Offer:

  • Flexible remote schedule
  • Training and access to booking tools
  • Supportive team culture
  • Income-earning possibilities based on performance
  • Travel discounts and perks

    • Skills

    Booking ToolsCRMEmailMessagingPhone SupportRecord Keeping

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