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Customer Service Representative I // Whites town IN 46075

Whitestown, IN, United StatesRemoteContract

AI Summary

A contract Customer Service Representative I makes outbound calls to members and doctors’ offices about prior authorizations, documents call logs in multiple computer systems, monitors email requests, and requires proficiency in typing, communication, and customer service.

About this role

Customer Service Representative I // Whites town IN 46075

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.


Business Customer Service Representative I

Location 4750 East 450 South, Whites town IN 46075, USA

Division Healthcare

Contract 3 Months

Work Schedule M-F 8:30AM - 5:00PM EST

Qualifications

Essential Functions

·Performs outbound calls to members and doctors’ offices to notify outcome of prior authorization, case details, and coverage dates

·Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion

·Monitors requests via e-mail for outbound call notifications

·Requires proficiency in typing, communication, and customer service

·Additional duties as assigned

If you are available and interested then please reply me with your Chronological Resume” and call me on (678)-405-3590.

Additional Information

Thanks & Regards,

Ranadheer Murari |Team Recruitment |Mindlance, Inc. | W:678 405 3590

ranadheerm@mindlance .com


Skills

Call LoggingCommunicationCustomer ServiceEmailMultiple Computer SystemsOutbound CallingPrior AuthorizationTyping

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